Sunday, 2 October 2011

Opening Volley

So, after the recent disastrous changes to the already infamous SalonFugly comments function, I wrote them the following letter:

Your changes to the comments section would be farcical, were you not charging money for memberships, which makes them nearly criminal.

There are free open-source solutions that work better (better: more reliable, more useful, more elegant, more attractive, less expensive, less offensive) but you have apparently managed to spend significant quantities of money on producing something much, much worse.

Whoever is responsible for your IT infrastructure - and let's remember that your IT infrastructure is your entire business model - needs a good swift kick in the arse.

Please - PLEASE! - sort this shit out.

Regards
etc.

I had no intention of making this letter public,  but on attempting to send it, I received this response:

We encountered an error sending your feedback, please email us directly at beta@salon.com
Ahhhh, no.

I am considering a more dedicated campaign to attack directly the core of the issue, but before I embark on it I'd like to hear from other "Salon Core Member"'s - and/or regular UT commentators - about how best to go about it?

 I figure I cannot be the only person who will seriously consider whether it is worth my subsidising such madness when my subscription next comes up for renewal.

Please do contribute any ideas, suggestions, etc, to the comments here.

18 comments:

  1. The New Beltway Strangler3 October 2011 at 13:32

    Hi ScuzzaMan,
    really appreciate your initiative here. I'm relatively new to this being all awake about what's going on in the US, well, the whole western Regime & Media Corps. Matt Taibbi and his Wall Street-articles early this year set me off down the road, where you realize everything you've known is a televised and printed lie. 8 months in reality and you're living in a world that is already dead, all the facades and the glory and the good of the West. Nothing inside.

    Like a true beginner I found Huffington Post and began reading posts and comments like a mad man. Some people can really get you aggravated in there. But still there was a lot I could learn from the more sane and intelligent commenters,and also a whole lot of important book tips over time.
    Great American Hypocrites Hypocrites Amusing Ourselves To Death and The Shock Doctrine, life changers.

    But then the news came of the sale to AOL, and it all went to hell in the following days. Turned into a troll and apologist madhouse. I never go there anymore. And I never got any fucking merits badges!

    But I still go there, but just to the front page though. Now and again I like to see that big, ridiculously dramatic propaganda headline of the day over the wide-screen classy, artistic photos of wars and artsy out-of-focus dessert shot, and politicians behind red, white and blue flags, repeating their lies. And then repeated by Huff Po.

    I had to leave that place for all those reasons. They turned to the other side - nothing more than a circus-site now.

    Which brings us back to Salon. It seems a lot of unnecessary changes were made, most of them listed above in the Opening Volley. A great way of debating, commenting and reading comments had been found and settled on, in a way that was productive and informative - and not too much BS from trolls or apologists.
    We had found a great way of talking and debating here, and that's probably why the boss came back - to stop that kind of dissent among people. Maybe he was ordered.

    Complete with Facebook vomitting all over every option and story, its disgusting blue F's everywhere.

    I can't take comfort in the fact that David Talbot actually believes Obama is well-meaning. I mean, hasn't he read Salon, ever? Ever read ONE single Greenwald-post? You only have read one to discover that, and not make such a public fool of yourself.
    And that's Greenwald's boss! Using Shock Therapy on the dissenters like suspending some website pages and commenters for days, and after a little disater capitalism, he brings back the propaganda with the Obama-remark and then when it's back up - all the changes are in effect and it's too late to protest. It's always less and less productive and decent, just like we are used to western governments do. And how everything goes these days.

    Get Greenwald a simple template Blogger, dammit! Ha, that would be great.

    Salon Core Premuim Special Deal Corporate Dreams are probably taking their business to the other side of the Beltway.
    And I see a weather almanac is included in the Salon Core insurgence Special Offer. But believe me, that ain't gonna tell you which way the wind blows.

    Well, we'll have to see about all this. I can't believe serious, grown up people, informed people, educated people are giving away EVERY right and privacy and consumer information they happily, while poking someone and liking the killing of al-Awlaki and fan of CNN.

    Oh, I see you have a PREVIEW button on this here thing, ScuzzaMan. Impressive. And practical...

    Keep up the good work, and thanks.

    ReplyDelete
  2. The New Beltway Strangler3 October 2011 at 13:43

    Disater: disaster.

    I did use the preview though! Just another human error, and there's a double Hypocrite somewhere, too, and a missing comma just before Neil Postman's book is mentioned along with Greenwald and Naomi Klein.

    ReplyDelete
  3. The New Beltway Strangler3 October 2011 at 13:57

    Hi ScuzzaMan,
    really appreciate your initiative here. I'm relatively new to this being all awake about what's going on in the US, well, the whole western Regime & Media Corps. Matt Taibbi and his Wall Street-articles early this year set me off down the road, where you realize everything you've known is a televised and printed lie. 8 months in reality and you're living in a world that is already dead, all the facades and the glory and the good of the West. Nothing inside.

    Like a true beginner I found Huffington Post and began reading posts and comments like a mad man. Some people can really get you aggravated in there. But still there was a lot I could learn from the more sane and intelligent people commenting there, and also got a whole lot of important book tips over that short time.
    I can just mention Great American Hypocrites, Amusing Ourselves To Death and The Shock Doctrine, life changers.

    But then the news came of the sale to AOL, and it all went to hell in the following days. Turned into a troll and apologist madhouse. I don't go there anymore. And I never got any fucking merits badges!

    But I still go there now and then, but just to the front page though. Now and again I like to see that big, ridiculously dramatic propaganda headline of the day over the wide-screen classy, artistic photos of wars and artsy out-of-focus dessert shot, and politicians behind red, white and blue flags, repeating their lies. And then repeated by Huff Po.

    I had to leave that place for all those reasons. They turned to the other side - nothing more than a circus-site now.

    Which brings us back to Salon. It seems a lot of unnecessary changes were made, most of them listed above in the Opening Volley. A great way of debating, commenting and reading comments had been found and settled on, in a way that was productive and informative - and not too much BS from trolls or apologists.
    We had found a great way of talking and debating here, and that's probably why the boss came back - to stop that kind of dissent among people. Maybe he was ordered.

    Complete with Facebook vomitting all over every option and story, its disgusting blue f's everywhere.

    I can't take comfort in the fact that David Talbot actually believes Obama is well-meaning. I mean, hasn't he read Salon, ever? Ever read ONE single Greenwald-post? You only have read one to discover that, and not make such a public fool of yourself.
    And that's Greenwald's boss! Using Shock Therapy on the dissenters like suspending some website pages and commenters for days, and after a little disater capitalism, he brings back the propaganda with the Obama-remark and then when it's back up - all the changes are in effect and it's too late to protest. It's always less and less productive and decent, just like we are used to western governments do. And how everything goes these days.

    Get Greenwald a simple template Blogger, dammit! Ha, that would be great.

    Salon Core Premuim Special Deal Corporate Dreams are probably taking their business to the other side of the Beltway.
    And I see a weather almanac is included in the Salon Core insurgence Special Offer. But believe me, that ain't gonna tell you which way the wind blows.

    Well, we'll have to see about all this. I can't believe serious, grown up people, informed people, educated people are giving away EVERY right and privacy and consumer information they happily, while poking someone and liking the killing of al-Awlaki and fan of CNN.

    Oh, I see you have a PREVIEW button on this here thing, ScuzzaMan. Impressive. And practical...

    Keep up the good work, and thanks.

    ReplyDelete
  4. thelastnamechosen3 October 2011 at 15:43

    So, apparently, Glenn signs a big new deal with Salon, and all of a sudden he is not sure how he feels about internet anonymity, and he is not sure if google tracks people--seriously?

    Wrong side of the wrong battle at the wrong time.

    There are some things you can sell that you can't buy back with money. I just hope Salon stays in business long enough to make this worthwhile.

    ReplyDelete
  5. thelastnamechosen. Where did you learn of a big new deal for Glenn and Salon?

    ReplyDelete
  6. The New Beltway Strangler4 October 2011 at 02:57

    Sorry, the actual comment I was correcting never made it up and got lost.
    Sorry about that.
    Thanks for a great initiative, Scuzzaman. Doing some good work.

    ReplyDelete
  7. I think kicking them in the arse would be the polite way of responding. I'm still trying to figure out why nothing seems to work anymore. Heck, it's a chore even getting to the comments pages now, and there's no guarantee I'll stay there once I do.
    Mark me down as a customer who has problems. I'm going to attempt to drop them a line myself as well.

    ReplyDelete
  8. And now, trying to contact the editors, I just got this bit of mischief: The reCAPTCHA wasn't entered correctly. Please try again.

    Recaptcha? What the ??? Sounds like a gansta with a lisp.

    ReplyDelete
  9. thelastnamechosen5 October 2011 at 00:23

    Bill Jones

    No inside info just logical conclusion.

    New editor--promising populism, Glenn is the closest thing Salon has. Salon is obviously rolling out a new business plan, and Glenn is now at the head of the masthead. That site changes post was as wishy washy as Glenn has been in years.

    Considering the serious incompetence of the rollout, it is entirely possible that Salon is structuring their business around Glenn without informing him, but if that were that case I would expect Glenn to be acting surprised by the changes and exercising power, instead of speculating if ending anonymity at Salon is a good thing.

    Of course, I could be wrong. I'm good at that.

    ReplyDelete
  10. You're not wrong.

    ReplyDelete
  11. "No inside info just logical conclusion."

    In that case, you're a fucking slanderous prick.

    ReplyDelete
  12. thelastnamechosen6 October 2011 at 03:37

    "In that case, you're a fucking slanderous prick."

    It's slander to say that Glenn works for Salon? Or that he has a new contract? Glenn has long deserved a raise and a new contract. What's wrong with being paid? I seriously doubt this has pushed him into the 1%, if that's what you are worried about.

    It would be slander to suggest Glenn is accepting this crap for free.

    ReplyDelete
  13. That's not what you implied and now you're not only a slanderous prick, but a cowardly slanderous prick also.

    You implied that Greenwald that in exchange for his signing a new deal with Salon, he changed his views about internet anonymity and he's not sure if Google tracks people--seriously?

    Are you really trying to distance yourself from the obvious conclusion,from what you wrote, that Greenwald changed his position on internet anonymity and now is suddenly not sure if Google tracks people because of this "new deal" he cut with Salon - a deal that you, under questioning, admit you know absolutely nothing about or whether it even exists?

    You're a Slanderous and Cowardly Prick. There's just no other name for it.

    ReplyDelete
  14. Not being sure he is for Internet anonymity goes against the basics GG claimed he stood for. Not having control of his comment section does also. And lastnamechosen is not a slanderous and cowardly prick.

    ReplyDelete
  15. thelastnamechosen6 October 2011 at 18:11

    "Are you really trying to distance yourself from the obvious conclusion,from what you wrote…"

    Nope. Not at all.

    If you really believe that if Glenn were only a commenter at Salon, and not a paid writer, that his reaction and writing on this fiasco would be the same, then we are just going to have to agree to disagree. But I only know Glenn from his writing, not personally, so you may be right.

    Don't misunderstand me. My problem is not that Glenn is a pro, I would expect nothing less. My problem is that this is bush league. Amateur hour. Don't say you want feedback on anonymity after you have eliminated it--that's a patronizing joke.

    "…a deal that you, under questioning, admit you know absolutely nothing about or whether it even exists?"

    Are you speculating the new contract doesn't exist, or do you have inside information? You sound pretty sure of yourself. Is it morally right to speculate one way, but not another? Maybe your point is to never look behind the curtain. Or maybe your point is that an increase in pay was not necessary to secure Glenn's agreement with these changes?

    I may be a prick, but are you sure your defense actually supports Glenn?

    Since truth is an absolute defense against slander, and you keep talking about slander, you are either confirming that there is no new contract, or you are just the tongue in cheek version of me.

    I am going to assume that you are not my tart tongued twin, and so let me thank you for confirming that Salon was too stupid to wrap Glenn up before dropping the serious incompetence bomb. I look forward to Glenn's new digs. Wherever they may be.

    Tell Glenn I feel for him. Nobody likes change and this is the worst kind. Just remember that overall, change will be for the better. Salon was always a noose. Although for a time, Glenn twirled that rope like a lariat.

    I have nostalgia for the future.

    ReplyDelete
  16. Moron. I am not either defending Greenwald nor am I suggesting that he does or does not have a new contract since I don't know whether he does or doesn't. YOU are the one who suggested that he had a new contract and that new contract is the reason he changed his position(s). Now, after being prodded, you admit you don't know whether he had a new contract or not.

    That's utter bullshit and you know it and now that you are caught, you try to reverse the situation. Well, Pal, this gal didn't just jump off the turnip truck and this gal knows a fucking phony when she sees one.

    You are a fucking phony. You slandered Greenwald by suggesting that he was somehow on the take (changing his position(s) in exchange for a new contract) when you neither know whether he has a new contract or whether he changed anything in exchange for the contract you don't know he has. Hell, you're more fucked up than the IT people at Salon but at least they admit they've fucked up, You won't. Why? Because you are a coward.

    ReplyDelete
  17. "Well, Pal, this gal didn't just jump off the turnip truck and this gal knows a fucking phony when she sees one."

    That's because you have a mirror, you morally bankrupt fraud.

    Too bad you have to endure fools like the poster above, lastnamechosen. I remember you from many years back on the old Unclaimed Territory...and have frequently learned a lot from your posts....

    ReplyDelete
  18. thelastnamechosen8 October 2011 at 18:25

    Slander has a specific meaning. It's not just a legal sounding word for being mean.

    If you don't actually know anything, and are just one of those weird groupies, then get out of the way and let's see if we can get anyone who actually knows something to bite on this before I completely lose interest.

    Which at this rate will be Tuesday. (I'm taking Monday off.)

    There ain't nothing sticky but family, and even then it's more the situation.

    ReplyDelete